I can't say enough good things about Acura of Avon. From the sales staff to management to service everyone is so friendly. At no time have I ever felt pressured to add additional repairs to my vehicle or trade it in for a new one. I have about a year left on my lease and I can't wait to come in for a new Acura! I can honestly say that I would recommend Acura of Avon to all of my friends and family, knowing they will be treated fairly and have an overall great experience.
Even though there are closer Acura dealerships (we are in Windsor) we still chose to come to Avon just for the exceptional service they provide. When shopping for our Acura our fist stop was manchester Acura, it was late on a Friday and the salesman who helped my husband was on his way out but set an appointment for him to come in the next day. When my husband arrives Saturday the salesman was assisting another family and never even acknowledged that he had someone waiting. After an hour we left. On to Acura of Berlin. While looking at the new car selection a salesman approached to tell us that we were looking in the wrong section and that 'the used cars are over there' . Needless to say we did not stay. Finally when we visited Acura Of Avon we were greeted politely, had the full attention of the sales staff and were treated like family. We make a same day purchase of our new Acura!! We come here for all our service needs and are always treated great! We will be making our next purchase here as well I am sure!!!
Very nice and engaged. They are there to help and educate you on your car. I was in a rush and needed to get back to work the staff worked quickly and provided a loaner so that I could attend work on time.
The people make the product not the other way around.
Friendly Customer Service, I was welcomed with a smile from start to finish and will continue to get my car serviced there.
Customer Service is what brings us back and its what makes us feel good about recommending your folks to our friends.
Our fifth vehicle from Acura of Avon - great experience as always. Ron, Jonathan and Steve were super to work with. All of them spent considerable time with us making the experience easy. The ensured we were familiar with the many new features, particularly safety features and made the transactions quick and seamless. Service is another area of strength for this dealership.
Steve helped me out to decide on the vehicle that I purchased. He is a good listener and knowledgeable person who guided my through my decision. Thank you Steve!
Staff there is great. Attention to detail, great service. Ron, Jonathan and Steve were a nice team to deal with. They spent a considerable amount of time with us ensuring we were familiar with the new model changes that would be important while using the vehicle and helped us with the electronic setup. We have always received a very good deal with great ongoing service. Highly recommended.
Did not feel pressured and found a great car. Greg helped me out and Nissa made the buying process very easy.
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